What happens when I decline a pending booking?

When you decline a pending booking from your Studio Dashboard, the client is notified via email that their request was not approved. If payment was already collected, a full refund is automatically processed back to the client's original payment method. The time slot becomes available again for other bookings.

Related articles

Still have questions?

Our support team is here to help. Reach out and we'll get back to you as soon as possible.

Contact Support