Troubleshooting
1 min read
Session files won't upload
Troubleshoot uploads: 1) Check the file type is supported (WAV, MP3, PDF, PNG, etc.).
1
Verify file size is within limits.
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Check your internet connection stability.
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Don't navigate away during upload.
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Try a different browser.
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Compress the file to a smaller size.
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Try uploading from a different device.
If the problem continues, contact support.